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Summary of Shipstation Customer Service Calls

18 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
01:46 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Shipstation to Ask about:

Account:

  • “Setup account”
  • “Cant login to my account where i can get the referral code”

Other:

  • “Not recieved my order”
  • “Unable to log on”
  • “Problem with selling channel”

About Shipstation

Top 5 Shipstation Services

Account Manager, Claim, Shipping Service

Top 5 Shipstation Products

Account

Top 5 Likes about Shipstation

Some of their customer service, Simplicity of features they actually support

Top 5 Dislikes about Shipstation

Always trying to push shipstation instead of fixing auctane

Summary

ShipStation specializes in shipping solutions. The company was founded by Nathan Jones in 2011. Its headquarters is based in Austin, Texas, USA. ShipStation cooperates with the owners of online business. Shipping software processes, fulfills, and ships orders from more than 70 marketplaces. It includes automation rules, order tagging, and product defaults features. Shipping solutions are integrated with the following eCommerce shopping carts and platforms: Amazon, Shopify, Ebay, Walmart, and Woo Commerce. The company offers Starter, Bronze, Silver, Gold, and Enterprise plans. Customers can change and cancel plan at any time. There is a free 30-day trial of ShipStation. The company has an affiliate program.

Shipstation reviews and complaints

Shipstation is ranked 120 out of 1866 in Transportation and Logistics category

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Shipstation Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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